Two or three years ago Zions Bank began a Hispanic Initiative.
We didnt know what we needed to do to grow. Excend by far exceeded our expectations by creating a plan that would help us integrate our strategies.
I think Excend provided a great service. They are a firm I would recommend to any company.
Juancarlos Judd, Zions Bank Retail Division
BPO Services
Excend Consulting Group is a leading provider of Business Process Outsourcing (BPO) expertise. Excend's global network of U.S. and offshore BPO providers gives U.S.-based companies the ability to identify providers uniquely suited to fit their needs. Excend's BPO partners enable companies to focus on their core competencies while having the surety that their business processes are properly and professionally managed.
There are no fees for Excend to introduce U.S. firms to potential outsourcing providers. Excend is engaged by domestic and offshore BPO providers to make introductions to U.S. companies.
Please contact us to discuss our qualified outsourcing partners and how they can meet your outsourcing needs.
Excend assists its clients in the following areas:
Transcription Services
- Voicemail Transcription
- Medical Transcription
- Legal Transcription
- General and Business Services Transcription
Back Office Services
- Virtual Office
- Virtual Assistant/Receptionist
- Appointment and Task Coordination
- Concierge
- Document, Presentation, and Data Preparation
Business Process Management
- Collections
- Customer Service & Retention
- Product/Lifecycle Support
- Sales
Call Centers
- Inbound Call Execution
- Outbound Call Execution
Human Resources
- Benefits Administration
- Payroll
- Personnel Management
Document and Data Management
- Data Entry
- Data Conversion
- Data Processing
- Document Management
Finance and Accounting
- Accounts Payable
- Accounts Receivable
- General Accounting
- Financial Reporting
- Quarterly Tax Filing
Information Technology
- Application Development
- Custom Programming
- Certified Development in: Java, .NET, Oracle, PeopleSoft, JDE, IBM, J2EE, SQL Server, SAP, Siebel, MS Dynamics AX, PHP/MYSQL
- Data Center
- Network Management
Security
Excend is committed to the security, integrity, and confidentiality of client data. Depending on client needs, Excend can identify partners with a number of mechanisms to ensure encrypted and secure access to and transfer of client data. Mechanisms for accessing and transferring client data include:
- Utilizing a secure remote log in to access and work on client data while the data remains on the servers and within the client’s systems
- Transferring data to and from a client through encrypted, firewalled, and filtered Internet connections
- Transferring and storing all client data at secure collocation facilities located within the United States
For more information contact:
Michael Lewis
Principal
Excend Consulting Group
801-532-2268